Privacy Policy

Introduction

Health for Living Community Interest Company (‘Health for Living’ or ‘we’) is committed to protecting your privacy and processes personal data in accordance with applicable laws and regulations.

This Privacy Policy provides information about the personal data we process about you. It explains why we are processing your personal data, what personal data we hold and how we process it. The policy sets out your privacy rights, our use of cookies and where to go for more information.

We may change or update this policy from time to time.

Why do we process your personal data?

We may process your personal data for the following purposes:

Website

Health for Living uses cookies on its website (www.healthforliving.org.uk). Cookies are small text files containing information that are stored on your user device (such as your computer, mobile phone or tablet). We use essential and analytical cookies to operate the website and help us understand how the website is used and performs.

Execution of an agreement

If we conclude an agreement for services with you, we use your personal data to prepare, effect, perform and (possibly) terminate such agreement and maintain a relationship with you.

Contact

You can contact us by telephone, letter or e-mail. We then use your personal data to respond to your question or request.

Laws and regulations and operation of our business

In some cases, we may use your personal data to comply with applicable laws and regulations, such as legally mandated reporting or other legal process requests. We may also use your personal data in the performance and organization of our business and internal management, for example to conduct audits, finance and accounting, archiving and insurance purposes and in the context of dispute resolution.

What personal data do we process?

‘Personal data’ is any information relating to an identified person. Personal data that we process may include:

Basic information, such as your first and last name, prefix and title;
Contact details, such as your e-mail address, postal address and phone number;
Professional details, such as your job title, department, name of organisation;
Company details, such as address, trade register number, tax identification number;
Financial data, such as your bank account details;
Digital or written correspondence;
Personal data related to your visit of our website;
Other personal data that you provide to us, for example, when you enter into an agreement with us, when you contact us.

We may also receive personal data from other publicly available sources, such as employer websites or social media platforms.

How do we process your personal data?

Lawfulness of processing

We use your personal data on the following basis:

to enter into or perform under a contract;
for compliance with a legal obligation to which we are subject;
for our legitimate interests (e.g. protecting our business interests, managing and administering our relationship with you or your employer); and
your consent, which you may withdraw at any time. Such withdrawal does not affect the lawfulness of the processing prior to your withdrawal.

Categories of recipients

Your personal data will only be shared on a strict need-to-know basis with:

Our service partners, advisors, agents or sub-contractors;
A competent public authority, government, regulatory or fiscal agency.

Retention period

Your personal data is kept no longer than necessary to achieve the purposes stated in this Privacy Policy or to comply with the relevant laws and regulations.

Security

We have taken measures to ensure an appropriate level of security to protect personal data from unauthorised or unlawful processing and from loss, destruction, damage, alteration or disclosure.

How can you exercise your privacy rights?

You have the right to request access to an overview of your personal data and, under certain conditions, rectification and/or erasure of personal data. You have the right of restriction of processing concerning your personal data, the right to object to processing as well as the right to data portability. We will always strive to respond positively to your request.

To invoke your rights, please contact us by using the contact details set out below.

Cookies

Our website (www.healthforliving.org.uk) uses ‘cookies’: small text files containing information that are stored on your user device (such as your computer, mobile phone or tablet).

Our website uses first-party cookies that we place on your device and may embed third-party cookies that are controlled by another party (for example, when you visit a page with videos or links to YouTube). We do not have control over these third-party cookies.

We only use essential and analytical cookies to operate the website and help us understood how the website is used and performs. When you visit our website for the first time, we show you a message with a summary and explanation of the cookies we use. We will ask your consent to place these cookies on your device.

You may change your consent to cookies at any time by pressing on the circular icon in the bottom left of the website.

More information

If you have any questions regarding the processing of your personal data, please contact us at:

Health for Living Community Interest Company
8 The Avenue, London, W4 1HT.

Changes to this Privacy Policy

This Privacy Policy was last updated on 29 May 2024.